Privacy Policy

Privacy Policy

Introduction

Welcome to https://induction-heating-repair.dentrepair-talk.com (referred to as ‘the Company’ or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from visitors and users of our website and related services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using our applications or services as an authorized user
  • Visiting any of our websites that link to this policy
  • Subscribing to our newsletters, email lists, or receiving other communications from us (calls, texts/SMS)

Personal Data Collection

We collect various types of personal information to provide and improve our services. This includes:

  1. Account Information: Details required to create and manage your user account, such as name, username, and email address.
  2. Payment Information: Data needed for processing transactions, like credit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details or financial records for direct debits or refunds.
  4. Purchase Information: Details of products or services you’ve bought from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers for device recognition.
  6. Location Data: Information about your geographical location when using our services.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve.
  8. Social Media Information: If you connect our services to your social media accounts, we may collect data from these platforms.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We obtain this data through direct user input, interactions with our systems, and automated technologies (e.g., cookies). Third-party service providers also share personal data with us, but they are bound by their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes:

  • Fulfilling your service requests or transactions.
  • Providing customer support and resolving queries.
  • Complying with legal, tax, or accounting requirements.

Once the data is no longer required for these purposes, we delete or anonymize it to prevent direct identification.

Security Measures

We implement robust security measures to protect your personal data:

  • Employing encryption for secure data transmission and storage.
  • Collaborating with trusted third-party processors who adhere to strict security standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from this age group.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move your data to another controller.
  • The right not to be subject to automated decision-making (in most cases).

To exercise these rights or have any data-related queries, please contact our privacy team using the details below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified via our website, and revised policies will be posted here.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns: